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Page 181



		8 Answering Questions So People Understand and Remember What You Say



		It infuriates me to be wrong when I know I'm right. Jean-Baptiste Molière



		There are no embarrassing answersjust embarrassing questions. Carl Rowan



		An educated man is one who has finally discovered that there are some questions to which nobody has the answers. no attribution



		It's frustrating when you know all the answersand nobody bothers to ask you the questions. no attribution



		When somebody says, "That's a good question," you can be pretty sure it's a lot better than the answer you're going to get. Franklin P. Jones



		Answers to questions can take ideas from proposal stage through successful implementation; they can soothe broken relationships; they can provide

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