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pleased respondent have this year? What were the other survey questions and answers? |
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Statistics and facts do not speak for themselves. They need interpretation. |
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Tip 101: Get acronyms and abbreviations right. |
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Some people pepper their conversation with acronyms and other technical jargon to let their audience know they're one of the "in group" and to sound knowledgeable. That's goodif they're accurate. But nothing makes an individual look more foolish than to be throwing around an acronym like an insider when they've got the letters reversed. |
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Tip 102: Don't use jargon as snobbery. |
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For some, jargon is an attempt to show superiority, to exclude others, or to confuse others. Take it as a sign of insecurity and a cover-up for not being able to communicate at the appropriate level with a larger, lay group of people. In today's workplace, we're all technicalonly on different subjects. Not knowing how to step over the boundaries of one's own jargon-filled job to express an idea so others understand is an inadequacy to be overcome, not a sign of superior intelligence or know-how. |
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Tip 103: Avoid "As You Are Aware" statements intended as put-downs. |
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People sometimes use such a phrase, knowing that the listener is not aware. The phrase often implies superiority and directs attention to their difference in knowledge of the subject. Anytime you purposely make another person feel unknowledgeable, he or she will be looking for an opportunity to return the dig. |
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Tip 104: Use the simple word when the simple word will do. |
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Why do otherwise intelligent people use the biggest word possible to express a simple idea? Take your choice: They're trying to show off their education; they're trying to impress someone they think is more educated than they are; they are trying to obscure rather than clarify; they feel it's their responsibility to enlarge everyone else's vocabulary; they're trying to build their own vocabulary by practicing a new word. Mark Twain said, "I |
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