|
 |
|
|
|
|
Dawson, Roger, The Confident Decision Maker, William Morrow and Company, New York, 1993. |
|
|
|
 |
|
|
|
|
, Secrets of Power Persuasion, Prentice-Hall, Englewood Cliffs, N.J., 1992. |
|
|
|
 |
|
|
|
|
Decker, Bert, The Art of Communicating: Achieving Interpersonal Impact in Business, Crisp Publications, Los Altos, Calif., 1988. |
|
|
|
 |
|
|
|
|
Deep, Sam, and Lyle Sussman, Smart Moves, Addison-Wesley Publishing, 1990. |
|
|
|
 |
|
|
|
|
, What to Say to Get What You Want, Addison-Wesley Publishing, 1992. |
|
|
|
 |
|
|
|
|
Derlega, Valerian J., ed., Communication, Intimacy, and Close Relationships, Academic Press, Orlando, Fla., 1984. |
|
|
|
 |
|
|
|
|
Diehm, William J., Criticizing, Augsburg Publishing House, Minneapolis, Minn., 1986. |
|
|
|
 |
|
|
|
|
Diekman, John R., Human Connections: How to Make Communication Work, Prentice-Hall, Englewood Cliffs, N.J., 1982. |
|
|
|
 |
|
|
|
|
Dilenschneider, Robert L., Power and Influence: Mastering the Art of Persuasion, Prentice-Hall Press, New York, 1990. |
|
|
|
 |
|
|
|
|
Dilley, Josiah S.,. . . and I thought I knew how to communicate!, Educational Media Corporation, Minneapolis, Minn., 1985. |
|
|
|
 |
|
|
|
|
Dillon, J. T., The Practice of Questioning, Routledge, London, 1990. |
|
|
|
 |
|
|
|
|
Donaldson, Les, Conversational Magic: The Key to Poise, Popularity and Success, Parker Publishing Company, West Nyack, N.Y., 1981. |
|
|
|
 |
|
|
|
|
Doyle, Michael, and David Straus, How to Make Meetings Work, Wyden Books, New York, 1976. |
|
|
|
 |
|
|
|
|
Drakeford, John W., The Awesome Power of Positive Attention, Broadman Press, Nashville, Tenn., 1990. |
|
|
|
 |
|
|
|
|
Dunsing, Richard J., You and I Have Simply Got to Stop Meeting This Way, AMACOM, New York, 1978. |
|
|
|
 |
|
|
|
|
Earley, Christopher P., "Perceived Importance of Praise and Criticism, and Work Performance: An Examination of Feedback in the United States and England," The Journal of Management, vol. 12, Winter 1986, pp. 457473. |
|
|
|
 |
|
|
|
|
Edwards, Richard T., "You Cannot Communicate Unless You Are a Good Listener," American Salesman, vol. 35, Oct. 1990, p. 28. |
|
|
|
 |
|
|
|
|
Edwards, Tryon (comp.), The New Dictionary of Thoughts, Standard Book Company, New York, 1974. |
|
|
|
 |
|
|
|
|
Eigen, Lewis D., and Jonathan P. Siegel, The Manager's Book of Quotations, AMACOM, New York, 1989. |
|
|
|
 |
|
|
|
|
Eisen, Jeffrey, with Pat Farley, Powertalk!, Simon & Schuster, New York, 1984. |
|
|
|
 |
|
|
|
|
Elgin, Suzette Haden, Genderspeak: Men, Women, and the Gentle Art of Verbal Self-Defense, John Wiley & Sons, New York, 1993. |
|
|
|
 |
|
|
|
|
, More on the Gentle Art of Verbal Self-Defense, Prentice-Hall, Englewood Cliffs, N.J., 1983. |
|
|
|
 |
|
|
|
|
, The Gentle Art of Verbal Self-Defense, Dorset Press, New York, 1980. |
|
|
|
 |
|
|
|
|
English, Gary, "Curing the Meeting Blues," Management Review, vol. 79, June 1990, p. 60. |
|
|
|
 |
|
|
|
|
Erickson, Kenneth A., The Power of Communication, Concordia Publishing House, St. Louis, Mo., 1986. |
|
|
|
 |
|
|
|
|
Evatt, Cris, He & She: 60 Significant Differences Between Men and Women, Conari Press, Berkeley, Calif., 1992. |
|
|
|
 |
|
|
|
|
Fast, Julius, Subtext: Making Body Language Work in the Workplace, Viking, New York, 1991. |
|
|
|
|
|