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Information has been obtained by The McGraw-Hill Companies from sources believed to be reliable. However, because of the possibility of human or mechanical error by our sources, The McGraw-Hill Companies or others, The McGraw-Hill Companies does not guarantee the accuracy, adequacy, or completeness of any information and is not responsible for any errors or omissions or the results obtained from use of such information. |
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Library of Congress Cataloging-in-Publication Data |
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Booher, Dianna Daniels.
Communicate with Confidence! : how to say it right the first time
and every time / Dianna Booher.
p. cm.
Includes bibliographical references and index.
ISBN 0-07-006455-5 ISBN 0-07-006606-X (pbk.)
1. Business communication. 2. Oral communication.
3. Interpersonal communication. I. Title.
HF5718.B654 1994
651.7'3dc20 94-13665
CIP |
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Copyright © 2000 by Dianna Booher. All rights reserved. Manufactured in the United States of America. Except as permitted under the United States Copyright Act of 1976, no part of this publication may be reproduced or distributed in any form or by any means, or stored in a database or retrieval system, without the prior written permission of the publisher. |
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The material in this eBook also appears in the print version of this title: ISBN 007006606X. |
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All trademarks are trademarks of their respective owners. Rather than put a trademark symbol after every occurrence of a trademarked name, we use names in an editorial fashion only, and to the benefit of the trademark owner, with no intention of infringement of the trademark. Where such designations appear in this book, they have been printed with initial caps. |
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DOI: 10.1036/eISBN 0071378057 |
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The sponsoring editor for this book was Betsy N. Brown, the editing supervisor was Christine H. Furry, and the production supervisor was Pamela A. Pelton. It was set in Baskerville by North Market Street Graphics. |
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Printed and bound by R. R. Donnelley & Sons Company. |
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 This book is printed on recycled, acid-free paper containing a minimum of 50% recycled de-inked fiber. |
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