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Apologizing (and Accepting Apologies) Without Groveling or Grit
No persons are more frequently wrong than those who will not admit they are wrong. François Duc de la Rochefoucauld
Apologies only account for the evil whichthey cannot alter. Benjamin Disraeli
The three most difficult words to speak are, "I was mistaken." no attribution
To err is human, to forgive, divine. Alexander Pope
Some people apologize too often; others, too seldom. And in either case where apologies are called for, most people would rather receive them than give them. The biggest rebuff of all comes in having an apology shunned and tossed to the wind. Yet, apologies have great effect. An apology or acceptance of an apology can be the glue that makes teams work, makes managers productive after a mistake, and enables leaders to get up after they've fallen.
