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Page 396
Tip 925 (for women). If you choose to ask a series of questions, make them broad and general rather than narrow and personal.
Tip 926 (for men). Interpret questions as a show of interest.
Tip 927 (for men). Learn to self-disclose nonthreatening, nonconfidential information or toss the question back to the woman and show interest in her response.
Tip 928 (for women). Respect men's needs to solve their problems independently of others.
Tip 929 (for women). Offer help in a casual, offhanded way.
Tip 930 (for men). Don't equate help or information with status.
Tip 931 (for men). Weigh speed, accuracy, and results against delays and status.
Tip 932 (for women). Test for receptivity and sensitivity before offering sympathy.
Tip 933 (for men). Interpret sympathy as a sign of caring rather than humiliation.
Tip 934 (for women). Learn to swim in a competitive environment.
Tip 935 (for women). Learn to work with people you don't necessarily like.
Tip 936 (for men). Value cooperation.
Tip 937 (for men). Don't equate a woman's commitment or passion for an idea to her willingness to compete to gain acceptance of that idea.
Tip 938 (for women). Make it clear in requesting an opinion that you intend only to evaluate the opinion and come to your own conclusions.
Tip 939 (for women). Determine whether to build consensus or dictate a decision on a case-by-case basis.
Tip 940 (for women). Make sure subordinates know when you're giving an opinion or making a request versus stating a decision or a directive.
Tip 941 (for men). Offer your opinions without expectation or obligation that a woman will act or decide based on them.
Tip 942 (for men). Work to build consensus when you want buy-in from others on a decision and want others to feel valued for their input.
Tip 943 (for men). Make sure subordinates know they have a choice in a situation if you mean your opinion as a preference rather than a directive.
Tip 944 (for women). Use straightforward language if you want to make sure your message gets heard.
Tip 945 (for women). Be objective and to the point so as not to dilute performance feedback to a colleague or subordinate.
Tip 946 (for men). Use tact and show respect for the individual even when you're emotionally upset and even when you have someone else's best interest at heart.
Tip 947 (for men). In social settings, use less directive language when expressing a preference.
Tip 948 (for women). Continue to overlap another woman's speech to show support and identification with what's being said.

 
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