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Tip 974 (for men). Forgo a flirtatious manner to prevent creating obligations about other interests. |
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Tip 975 (for men). Put aside a fatherly tone to avoid inciting a woman's inclination to plead or pout, thus damaging your own negotiating power. |
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Tip 976 (for men). Don't damage a woman's self-esteem and disregard her intelligence with a condescending tone in explaining products or services. |
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Tip 977 (for men). Avoid a pleading or oversolicitous tone so as not to damage the buyer's confidence in your product or weaken your negotiating strength. |
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Tip 978 (for men). Guard against a competitive, challenging tone when a female customer voices objections and reservations. |
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Tip 979 (for men). Depend on your proven sense of timing in presenting your product or service; don't interpret nods and smiles as premature buying signals. |
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Tip 980 (for women). Insist on finishing your comments when interrupted. |
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Tip 981 (for women). Avoid "cowering" when someone disagrees with your opinion. |
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Tip 982 (for men). Share more airtime if you want to be perceived as less authoritarian or less opinionated. |
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Tip 983 (for women). Speak up or change the subject when you've listened more than "your fair share." |
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Tip 984 (for women). Take care that you don't mislead with your smiling and nodding; men often take such responses as agreement with and interest in what they're saying. |
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Tip 985 (for women). Use more forceful language; avoid tag questions. Answer questions with facts or directly stated opinions. |
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Tip 986 (for women). Realize that when a man states an opinion he is not necessarily closed to opposing opinions or facts. |
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Tip 987 (for men). Respect the fact that a woman is not necessarily talking to make a point, but rather to explore feelings or relieve stress. |
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Tip 988 (for men). Acknowledge a comment directed to you. |
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Tip 989 (for men). Encourage women to speak up when they disagree or have their own agendas to discuss. |
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Tip 990 (for men). Identify your opinions as such rather than stating them as irrefutable facts. |
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Tip 991 (for men). Don't continually change conversational topics offered by women. |
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Tip 992 (for women). Take up more space. |
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Tip 993 (for men). Be careful not to intimidate people by size and bigger-than-life gestures and motions. |
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Tip 994 (for women). Use more nouns and verbs than adjectives and adverbs when you want your comments to sound more factual than subjective. |
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Tip 995 (for women). Use direct, forceful language when you want to sound authoritative, competent, and confident. |
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Tip 996 (for men). Use more tentative language (questions, qualifiers, hedgers) when you want to sound less dictatorial and more open and approachable. |
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