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Page 399
Tip 997 (for women). Guard against an attempt to decipher meaning and motivation that degenerates into gossip.
Tip 998 (for women). Prevent "reading into" words more than is intended.
Tip 999 (for men). Don't miss real messages by concentrating only on the words.
Tip 1000 (for men). Welcome discussions to improve relationships.
Tip 1001. Choose the right time and place to discuss business.
Tip 1002. Come to agreement about the meaning of time.
Tip 1003. Determine the appropriate ceremony for exchanging business cards.
Tip 1004. Recognize that respect may be shown in numerous ways.
Tip 1005. Maintain or avoid eye contact depending on your relationship and status.
Tip 1006. Determine if questions about personal life are appropriate.
Tip 1007. Treat silence as both golden and guarded.
Tip 1008. Identify politeness either as a mask or a goodwill gesture.
Tip 1009. Verify that stories you tell illustrate shared values.
Tip 1010. Adapt your humor.
Tip 1011. Remember that all laughter may not be fun and games.
Tip 1012. Use appropriate sports analogies.
Tip 1013. Select the right pronoun for "you."
Tip 1014. Avoid acronyms and initials.
Tip 1015. Use technical terms when appropriate.
Tip 1016. Avoid idioms, clichés, and colloquialisms.
Tip 1017. Whistle, hiss, or applaud appropriately to show approval or disapproval.
Tip 1018. Be a student of expressiveness.
Tip 1019. Touch or refrain from touching, as appropriate.
Tip 1020. Gesture and move with care.
Tip 1021. Translate "yes" and "no" with care.
Tip 1022. Avoid typing your personality with your voice.
Tip 1023. Lower your pitch to sound more authoritative and credible.
Tip 1024. Speak at a slower rate to convey seriousness, authority, and thoughtful deliberation.
Tip 1025. Speak at a faster rate to convey excitement, enthusiasm, and energy.
Tip 1026. Use the appropriate volume.
Tip 1027. Avoid mannerisms and toys when you talk.
Tip 1028. Laugh on purpose.
Tip 1029. Smile with your mind, if not your mouth.
Tip 1030. Establish a baseline before you attach deep meanings to body language.
Tip 1031. Remind yourself that people may give false, nonverbal cues.
Tip 1032. Walk, stand, and sit with good posture.
Tip 1033. Keep appropriate distance.
Tip 1034. Place your office furniture so that people respect your personal space.

 
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