< previous page page_402 next page >

Page 402
71175b5693df73ba1d0705733b5e0f3c.gif
Bauby, Cathrina, Understanding Each Other, International Society for General Semantics, San Francisco, 1976.
71175b5693df73ba1d0705733b5e0f3c.gif
Bender, Peter Urs, Secrets of Power Presentations, The Achievement Group, Toronto, 1991.
71175b5693df73ba1d0705733b5e0f3c.gif
Berent, Irwin M., and Rod L. Evans, The Right Words: The 350 Best Things to Say to Get Along with People, Warner Books, New York, 1992.
71175b5693df73ba1d0705733b5e0f3c.gif
Berg, Karen, and Andrew Gilman, Get to the Point: How to Say What You Mean and Get What You Want, Bantam Books, Toronto, 1989.
71175b5693df73ba1d0705733b5e0f3c.gif
Bernstein, Albert J., and Sydney Craft Rozen, Dinosaur Brains: Dealing with All Those Impossible People at Work, John Wiley & Sons, New York, 1989.
71175b5693df73ba1d0705733b5e0f3c.gif
, "Preventing Turf Wars," Executive Female, vol. 13, Jan.Feb. 1990, pp. 2224.
71175b5693df73ba1d0705733b5e0f3c.gif
Bhide, Amar, and Howard H. Stevenson, "Why Be Honest If Honesty Doesn't Pay?," Harvard Business Review, vol. 68, Sept.Oct. 1990, pp. 121130.
71175b5693df73ba1d0705733b5e0f3c.gif
Birdwhistell, Ray L., Introduction to Kinesics, University of Louisville Press, Louisville, Ky., 1952.
71175b5693df73ba1d0705733b5e0f3c.gif
, Kinesics and Context, University of Pennsylvania Press, Philadelphia, 1970.
71175b5693df73ba1d0705733b5e0f3c.gif
Bittner, John R., Each Other, Prentice-Hall, Englewood Cliffs, N.J., 1983.
71175b5693df73ba1d0705733b5e0f3c.gif
Bixler, Susan, "Does Your Body Language Spell Success? How to Make Your Office Actions Speak Louder than Words," Mademoiselle, vol. 6, March 1990, p. 220.
71175b5693df73ba1d0705733b5e0f3c.gif
Bohan, George P., "Build, Don't Battle," Training & Development Journal, vol. 44, Feb. 1990, pp. 1519.
71175b5693df73ba1d0705733b5e0f3c.gif
Bolton, Robert, People Skills, Prentice-Hall, Englewood Cliffs, N.J., 1979.
71175b5693df73ba1d0705733b5e0f3c.gif
Booher, Dianna, Clean Up Your Act!, Warner Books, New York, N.Y., 1992.
71175b5693df73ba1d0705733b5e0f3c.gif
, The Complete Letterwriter's Almanac, Prentice Hall, Englewood Cliffs, N.J., 1991.
71175b5693df73ba1d0705733b5e0f3c.gif
, Cutting Paperwork in the Corporate Culture, Facts on File, New York, N.Y., 1986.
71175b5693df73ba1d0705733b5e0f3c.gif
, Executive's Portfolio of Model Speeches for All Occasions, Prentice Hall, Englewood Cliffs, N.J., 1991.
71175b5693df73ba1d0705733b5e0f3c.gif
, Good Grief, Good Grammar, Facts on File, New York, N.Y., 1988.
71175b5693df73ba1d0705733b5e0f3c.gif
, The New Secretary: How to Handle People As Well As You Handle Paper, Facts on File, New York, N.Y., 1985.
71175b5693df73ba1d0705733b5e0f3c.gif
, Send Me A Memo, Facts on File, New York, N.Y., 1984.
71175b5693df73ba1d0705733b5e0f3c.gif
, To the Letter: A Handbook of Model Letters for the Busy Executive, Macmillan, New York, N.Y., 1988.
71175b5693df73ba1d0705733b5e0f3c.gif
, Winning Sales Letters, Macmillan, New York, N.Y., 1990.
71175b5693df73ba1d0705733b5e0f3c.gif
, Would You Put That in Writing?, Facts on File, New York, N.Y., 1992.
71175b5693df73ba1d0705733b5e0f3c.gif
, Writing for Technical Professionals, John Wiley and Sons, New York, N.Y., 1989.
71175b5693df73ba1d0705733b5e0f3c.gif
Bormann, Ernest G., and Nancy C. Borman, Effective Small Group Communication, Burgess Publishing, Edina, Minn., 1986.
71175b5693df73ba1d0705733b5e0f3c.gif
Bostrom, Robert N., Communicating in Public: Speaking and Listening, Burgess Publishing, Edina, Minn., 1988.
71175b5693df73ba1d0705733b5e0f3c.gif
Bramson, Robert M., Coping with Difficult Bosses, Carol Publishing Group, New York, 1992.
71175b5693df73ba1d0705733b5e0f3c.gif
Braude, Jacob M., Proverbs, Epigrams, Aphorisms, Sayings and Bon Mots, Complete Speaker's and Toastmaster's Library, Prentice-Hall, Englewood Cliffs, N.J., 1965.

 
< previous page page_402 next page >