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The principles of communication have been of interest since the Greek philosophers Aristotle and Socrates wrote; graduate students, management consultants, and Gallup pollsters still find the subject worth covering. I'm indebted to all these philosophers, researchers, and writers who have published their findings and thoughts in this broad field, and encourage you to examine the bibliography for an extensive list of their works. |
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Specifically, I want to thank my clients for their help in conducting research in their organizations. To the many individuals in my workshop or speech audiences, I'm also grateful. When they single me out after a presentation to share their own experiences of success or failure in communication, they always reconfirm my central theme: communication skills can make or break a relationship or career. They keep me on target by asking for practical, usable tips and continually provide me with new anecdotes on the fundamentals. Thanks to each of you who've passed on your experiences to me. |
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Finally, I'd like to thank those on staff who worked with me specifically to prepare this manuscript and to those who will help "launch" it: Polly Haase, Cinda Benton, Janet Houston-Spore, Nancy Koenig, and Bill Strong. These teammates are the most competent, positive, productive, and encouraging supporters that an author could have. |
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DIANNA BOOHER |
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