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happened, no one will be the wiser. Nonsense. Don't overlook the opportunity to repair a damaged relationship with an apology. |
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Tip 574: Accept apologies graciously. |
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Although an apology may not be enough to soothe your wounded pride or to make up for the catastrophe it caused, accept whatever is offered. "Your apology is accepted." "Thank you for mentioning the incident." "I accept your apology." "All right. Let's just forget it." "Okay. Accepted.'' "I appreciate your talking to me about it." Any of these comments acknowledges the other's efforts to rebuild the relationship and confirms your willingness to move ahead to other concerns. |
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To match the apology with your own restores balance also: "Forget it. I also should have double-checked the status." Or: "Accepted. And I apologize for not notifying you of the damage earlier." |
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Even if you don't match the apology offered because it seems inadequate or insincere, accept the attempts, however feeble, graciously. You'll help the other person save face and eliminate a stumbling block should your paths cross in the future. |
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