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Page 350
Tip 965 (for women): Find ways to display skills and achievements so as to win rewards in the workplace.
Tip 966 (for men): Continue to gain respect for your accomplishments.
Tip 967 (for men): Recognize and reward women's achievements.
SELLING AND PERSUADING
Female salespeople tend to relate to men in one of four ways: the coquette, the daughter-to-father appeal, the mother-to-son adviser, or an equal colleague. Women sometimes have difficulty selling to a man when men raise objections; they are uncomfortable challenging a man's opinion, supposition, or reservation in buying. When a woman sells to a man and a man listens passively with little facial expression, the woman may become concerned that he's disbelieving or uninterested in what she's saying or selling. Her sense of timing falters; she doesn't know whether to back up or speed up to change his mind.
Male salespeople tend to relate to women in one of four ways: the flirtatious flamboyant, the father-to-daughter adviser, the ambitious young man wanting to make good and to please, or an equal colleague. A man has difficulty selling to women when he challenges the customer's objections bluntly or directly; a female customer shows discomfort when the buying conversation, takes on a competitive tone. A male salesperson sometimes loses his sense of pacing when a female customer nods and smiles throughout the presentation. He speeds up, thinking she's agreeing and giving buying signals; then, when asking for the order, he discovers she has objections he skipped over hurriedly.
Tip 968 (for women): Avoid a flirtatious manner to prevent creating obligations about other interests.
Tip 969 (for women): Don't create an obligatory buyer if you don't want to be perceived as less powerful and damage your chances for negotiating your terms.

 
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