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Page 368
Tip 1034: Place your office furniture so that people respect your personal space.
If people seem to "lean over" and around you as they work, consider your own work space and equipment or desk items. Are they functionally placed so people who interact with you can reach what they need without invading your sense of space? Either use the "obstacles" to reinforce the personal space you need or remove them to create an open, inviting space for others to enter.
Tip 1035: Show interest by moving closer to the other, person or standing up.
Notice that in a conversation when people get interested in an idea they tend to lean forward, talk faster, gesture more, and even stand and move toward the other person. If the other person backs up, the pursuer sometimes doesn't even notice. Instead, he or she keeps leaning or walking forward. If your intention is to generate enthusiasm, go with your natural inclination to move forward, but be aware of any negative reaction.
Tip 1036: Use touch when appropriate.
Pats, squeezes, brushes, strokes, and hugs all happen every day in the workplace. Some become the basis of sexual harassment charges; others convey sorrow and comfort at the death of a colleague. Touching underscores much of what we intend to communicate to colleagues. We touch to show friendliness, empathy, consolation, excitement, commitment, sincerity, goodwill, and hostility. Sorting out which is which presents a difficulty to some. If you think people recoil at your touch or if you feel hesitant to touch others when the occasion calls for it, ask a trusted friend to help you sort through the confusion.
Tip 1037: Respect status with your eye contact.
The person with more authority has the privilege or responsibility of making or breaking eye contact. If you continue to stare belligerently after someone has broken eye contact and "dismissed" you, your behavior may be considered defiant and rude.

 
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