|
|
|
|
|
|
Tip 250. Be noncommittal if you want to avoid debate. |
|
|
|
|
|
|
|
|
Tip 251. Avoid editorializing. |
|
|
|
|
|
|
|
|
Tip 252. Accept specific compliments with sincerity. |
|
|
|
|
|
|
|
|
Tip 253. Prepare self-effacing comebacks for frequent vague, or insincere compliments. |
|
|
|
|
|
|
|
|
Tip 254. Gossip at your own great risk. |
|
|
|
|
|
|
|
|
Tip 255. Stop gossip without offending the spreader. |
|
|
|
|
|
|
|
|
Tip 256. Squelch complaints. |
|
|
|
|
|
|
|
|
Tip 257. Don't hard-sell when the purpose is chitchat. |
|
|
|
|
|
|
|
|
Tip 258. When you meet two VIPs at once, don't focus on one and ignore the other. |
|
|
|
|
|
|
|
|
Tip 259. Make a graceful exit. |
|
|
|
|
|
|
|
|
Tip 260. Recognize the importance of small talk. |
|
|
|
|
|
|
|
|
Tip 261. Establish credibility. |
|
|
|
|
|
|
|
|
Tip 262. Understand the three dynamics of persuasion: logic, character, emotion. |
|
|
|
|
|
|
|
|
Tip 263. Identify the appropriate emotion of the moment. |
|
|
|
|
|
|
|
|
Tip 264. Talk about rewards and incentives to those people who think in terms of payoffs. |
|
|
|
|
|
|
|
|
Tip 265. Talk about facts and statistics to those who think analytically. |
|
|
|
|
|
|
|
|
Tip 266. Talk about the "bandwagon" to those who like to jump on it. |
|
|
|
|
|
|
|
|
Tip 267. Talk about obstacles to be overcome to those who welcome challenge and change. |
|
|
|
|
|
|
|
|
Tip 268. Sell what people want to buy. |
|
|
|
|
|
|
|
|
Tip 269. Appeal to self-interest. |
|
|
|
|
|
|
|
|
Tip 270. Create immediacy. |
|
|
|
|
|
|
|
|
Tip 271. Use associations from the past. |
|
|
|
|
|
|
|
|
Tip 272. Ride with the flow as far as you can go. |
|
|
|
|
|
|
|
|
Tip 273. Use the lesser-of-two-evils approach. |
|
|
|
|
|
|
|
|
Tip 274. Provide a better and best option. |
|
|
|
|
|
|
|
|
Tip 275. Use the jelly principle. |
|
|
|
|
|
|
|
|
Tip 276. Try the Tom Sawyer approach. |
|
|
|
|
|
|
|
|
Tip 277. Let the decision maker hear from the converted. |
|
|
|
|
|
|
|
|
Tip 278. Play on the power of your expertise. |
|
|
|
|
|
|
|
|
Tip 279. Roll with realities rather than hope for martyrs. |
|
|
|
|
|
|
|
|
Tip 280. Choose your timing. |
|
|
|
|
|
|
|
|
Tip 281. Create a favorable atmosphere. |
|
|
|
|
|
|
|
|
Tip 282. Stand up for people to take you seriously. |
|
|
|
|
|
|
|
|
Tip 283. Present your idea to several small groups rather than one large group. |
|
|
|
|
|
|
|
|
Tip 284. When there's a parade, take the last spot. |
|
|
|
|
|
|
|
|
Tip 285. Know the criteria before pushing the solution. |
|
|
|
|
|
|
|
|
Tip 286. Limit your objectives. |
|
|
|
|
|