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Tip 326. Use others' questions to make your own points. |
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Tip 327. Notice whether people listen to your answers. |
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Tip 328. Prepare for the standard objections. |
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Tip 329. Recognize the body language of resistance. |
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Tip 330. Dig for unspoken reservations. |
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Tip 331. Investigate the standard causes of resistance. |
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Tip 332. Brace yourself through the negatives. |
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Tip 333. Guard against your own resistance to others' comments. |
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Tip 334. Don't censor emotional comments out-of-hand as irrelevant. |
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Tip 335. Agree before you disagree. |
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Tip 336. Use the every-cloud-has-a-silver-lining principle. |
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Tip 337. Ask for the reasoning behind someone's counterclaim. |
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Tip 338. Check for reasoning errors. |
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Tip 339. Unravel the thread of "why." |
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Tip 340. Paraphrase trivial objections. |
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Tip 341. Change yes-no issues to multiple-choice. |
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Tip 342. Propose the let's-write-it-into-the-contract alternative. |
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Tip 343. Develop a list of picturesque "saver" lines for recurring snags. |
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Tip 344. Don't aim to "outargue" them. |
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Tip 345. When someone pushes, don't push back. |
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Tip 346. Don't make the other person wrong for you to be right. |
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Tip 347. Minimize stress for the other person. |
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Tip 348. Hold the sarcasm; avoid detractors. |
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Tip 349. Avoid frames as power plays. |
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Tip 350. Lower others' guard with graciousness. |
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Tip 351. Dodge zaps and zingers to get to your goal. |
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Tip 352. Provide opportunity for a trial run. |
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Tip 353. Note the difference between selling an idea and motivating people to act. |
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Tip 354. Persuade people to do something specific. |
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Tip 356. To meet or not to meetstudy the question. |
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Tip 357. Call a meeting only for the right reasons. |
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Tip 359. Start with the most important idea or issue and work backward. |
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Tip 360. Select attendees carefully. |
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Tip 361. Own the setting. |
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Tip 362. Stay out in front if you intend to lead. |
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Tip 363. Take your seat with forethought. |
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Tip 364. Take your body with you. |
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Tip 365. Encourage participation from othersif you want it. |
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