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Page 380
Tip 326. Use others' questions to make your own points.
Tip 327. Notice whether people listen to your answers.
Tip 328. Prepare for the standard objections.
Tip 329. Recognize the body language of resistance.
Tip 330. Dig for unspoken reservations.
Tip 331. Investigate the standard causes of resistance.
Tip 332. Brace yourself through the negatives.
Tip 333. Guard against your own resistance to others' comments.
Tip 334. Don't censor emotional comments out-of-hand as irrelevant.
Tip 335. Agree before you disagree.
Tip 336. Use the every-cloud-has-a-silver-lining principle.
Tip 337. Ask for the reasoning behind someone's counterclaim.
Tip 338. Check for reasoning errors.
Tip 339. Unravel the thread of "why."
Tip 340. Paraphrase trivial objections.
Tip 341. Change yes-no issues to multiple-choice.
Tip 342. Propose the let's-write-it-into-the-contract alternative.
Tip 343. Develop a list of picturesque "saver" lines for recurring snags.
Tip 344. Don't aim to "outargue" them.
Tip 345. When someone pushes, don't push back.
Tip 346. Don't make the other person wrong for you to be right.
Tip 347. Minimize stress for the other person.
Tip 348. Hold the sarcasm; avoid detractors.
Tip 349. Avoid frames as power plays.
Tip 350. Lower others' guard with graciousness.
Tip 351. Dodge zaps and zingers to get to your goal.
Tip 352. Provide opportunity for a trial run.
Tip 353. Note the difference between selling an idea and motivating people to act.
Tip 354. Persuade people to do something specific.
Tip 355. Show passion.
Tip 356. To meet or not to meetstudy the question.
Tip 357. Call a meeting only for the right reasons.
Tip 358. Set an agenda.
Tip 359. Start with the most important idea or issue and work backward.
Tip 360. Select attendees carefully.
Tip 361. Own the setting.
Tip 362. Stay out in front if you intend to lead.
Tip 363. Take your seat with forethought.
Tip 364. Take your body with you.
Tip 365. Encourage participation from othersif you want it.

 
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