< previous page page_388 next page >

Page 388
Tip 631. Guard against overreaction on your sore spots.
Tip 632. Maintain your emotional equilibrium.
Tip 633. Be willing to accept responsibility without accepting blame.
Tip 634. Avoid taking all as "absolute truth."
Tip 635. Separate opinions from descriptions.
Tip 636. Listen to someone's criticism without interruption.
Tip 637. Consider the source.
Tip 638. Consider the emotional climate.
Tip 639. Ask yourself if others have made the same observations.
Tip 640. Agree with the criticism.
Tip 641. Ask for thinking time.
Tip 642. Express regret about the results of a situation.
Tip 643. Limit the application of the criticism to your goals while discarding the unusable.
Tip 644. Thank the criticizer for helpful comments.
Tip 645. Ask how the other person would have handled the situation.
Tip 646. Change the mistakes you alone control.
Tip 647. Rechannel your emotions to concentrate on your mission.
Tip 648. Agree on a plan for change and set timelines.
Tip 649. If you can't change, cancel bitterness as an alternative.
Tip 650. Keep yourself physically and spiritually strong.
Tip 651. Recall your list of strengths.
Tip 652. Don't take yourself too seriously.
Tip 653. Know your own motives for offering advice or feedback.
Tip 654. Don't sneak advice into informational statements.
Tip 655. Nudge people to ask for advice, but be willing to wait.
Tip 656. Identify what kind of advice the other person wants.
Tip 657. Remember the purpose of advice/feedback.
Tip 658. Stifle the urge to give premature feedback or advice.
Tip 659. Continue to test the water as you go along.
Tip 660. Ask for clarification on comments you don't understand.
Tip 661. Feel free to offer the opposing view.
Tip 662. Use the appropriate tone.
Tip 663. Play the part of coach.
Tip 664. Make war stories realistic.
Tip 665. Go around the "friend of mine" framing.
Tip 666. Share "I once did/thought/had" stories with those who need feedback but won't ask for it.
Tip 667. Remember that the other person has final say about the advice.
Tip 668. Don't offer a money-back guarantee.
Tip 669. Be firm when you don't want advice or feedback; don't give mixed signals.

 
< previous page page_388 next page >