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Page 393
Tip 822. Help both to keep the lines of communication open.
Tip 823. Avoid people who exhibit a "putdown" demeanor and manner.
Tip 824. Pinpoint others' motivations for a put-down.
Tip 825. Identify put-downs meant as a test of ego-strength.
Tip 826. Buy thinking time when insulted.
Tip 827. Ignore "baiting" comments.
Tip 828. Tell the other person the "insult tactic" doesn't work with you.
Tip 829. Use body language to end the insulting conversation.
Tip 830. Change the subject.
Tip 831. Clarify rather than counterattack when the other person jumps the gun.
Tip 832. Wear the remark.
Tip 833. Create inside humor.
Tip 834. Use self-disparaging humor.
Tip 835. Write down the insult or hostile remark.
Tip 836. Respond only to the surface meaning and words.
Tip 837. Twist the assumptions.
Tip 838. Prepare a comeback.
Tip 839. Prepare gossip stoppers.
Tip 840. Level about how the insult makes you feel.
Tip 841. Blow the other person's cover and ask for serious feedback point-blank.
Tip 842. Minimize the contact.
Tip 843. Create a sense of obligation.
Tip 844. Don't collect injustices.
Tip 845. Distinguish between praise and flattery.
Tip 846. Notice opportunities to praise.
Tip 847. Consider emotional "behavior" as worthy of praise.
Tip 848. Follow the Army's lead in giving medals.
Tip 849. Award your superiors with praise.
Tip 850. Watch one-up praise.
Tip 851. Establish your credibility as a praise giver.
Tip 852. Be aware that the absence of praise can mean criticism.
Tip 853. Praise people when you don't want anything.
Tip 854. Praise individuals rather than groups.
Tip 855. Be specific in your praise.
Tip 856. Comment on the dead rather than the person when the issue is performance.
Tip 857. Credit the person rather than the deed when the issue is character or personality.
Tip 858. Personalize your comments with "you."
Tip 859. Point out the positive effects of the behavior or performance.

 
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