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Tip 860. Ignore any negative outcomes. |
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Tip 861. Toss out a few criticisms occasionally. |
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Tip 862. Avoid praising one person to criticize another. |
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Tip 863. Follow awkwardly accepted praise with a question. |
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Tip 864. Consider third-person praise. |
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Tip 865. Deliver "eavesdropped" praise. |
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Tip 866. Don't overpraise. |
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Tip 867. When receiving a compliment, don't match it. |
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Tip 868. When receiving praise, avoid put-downs of yourself or the other person. |
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Tip 869. When receiving praise, accept it graciously. |
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Tip 870. Identify and pay attention to the signs of poor instructions. |
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Tip 871. Understand the magnitude of a screw-up. |
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Tip 872. Motivate people to "listen up." |
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Tip 873. Decide whether to delegate projects by goals or tasks. |
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Tip 875. Include six snippets of information in every set of instructions. |
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Tip 876. Give followers a context. |
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Tip 877. Use both words and pictures for best results. |
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Tip 878. Give all the pieces to the puzzle. |
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Tip 879. Avoid an excess of detail. |
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Tip 880. Prefer clarity to brevity. |
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Tip 881. Remember your objective is not necessarily to simplify, but to clarify. |
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Tip 882. Limit "use your own judgment" statements for the exceptions. |
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Tip 883. Clarify whether something is a must or a preference. |
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Tip 884. Mention the "don'ts"; they don't necessarily dictate the "dos." |
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Tip 885. Don't make false claims or promises. |
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Tip 886. Don't insult your follower. |
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Tip 887. Use correct grammar; the meaning often depends on it. |
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Tip 888. Avoid hostile repetition of the same words. |
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Tip 889. Curb a superior tone. |
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Tip 890. Be approachable for reruns. |
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Tip 891. Take into account the frequency of the task. |
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Tip 892. Choose the appropriate medium through which to give your instructions. |
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Tip 893. Build instructions into the product or process. |
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Tip 894. Categorize the follower's personality and attitude and then adapt your style. |
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Tip 895. Pinpoint your own style and modify what doesn't work for you or the other person. |
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Tip 896 (for women). State objections directly. |
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Tip 897 (for men). Verify whether questions are solicitations for information or objections; then respond appropriately. |
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