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Tip 199: Introduce yourself in a way that allows people to respond or connect. |
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"Hello. I'm Ty Wycosky, one of the team in from San Francisco." Or, "I'm Maria Garcia. Bill Thomas is one of my customers." Just add one other phrase in addition to your name that gives people a clue about what you might have in common so they can ask about or comment on it. |
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Tip 200: Help people remember your name. |
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When others look panic-stricken about not being able to remember your name, take the pressure off: "I'm George Stallingswe met last week in the bank lobby when the lady in front of us brought in 16 jars of pennies." They'll be grateful, and you'll feel less embarrassed. |
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Tip 201: Remember others' names. |
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Listen to a name the first time you hear it. Repeat it aloud and ask the owner to verify that you have it correct. Use it immediately in the conversation over the next three minutes. Study the face. Take a mental snapshot. When people aren't looking at you, note tiny details that make them memorable. Fix their face, body structure, hairstyle, mannerisms in your mind just as though you were studying a mug shot to identify the person who robbed your house. It's the detail that makes people easy to latch to a name. |
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The next step is to associate the name with a visual pictureof that person or a concrete item the name conjures up. Like a cartoonist, pick out one outstanding feature and exaggerate it in your mind. The next time you see that person that feature will "jump out" at you and trigger the name. A big, lumbering guy named Jack might trigger the association of a lumber-jack because of his size and manner. Associate "look-alikes" with celebrity names, features with animals, mannerisms with occupations, and so forth. Write the name down if necessary as soon as you can do so without being obvious about what you're writing. |
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Names are importantlisten to them, repeat them, attach them, and fix them in your mind for later recall. |
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Tip 202: Personalize greetings. |
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Instead of the typical, perfunctory comments when meeting people, make them feel special by adding their names and mentioning specifics that apply only to them. Not: "How's it going?" But: "Tina, how's it going with your latest project?" Not: "Good morning." But: "Good morning, Rita. Looks like you and I are stuck in a rut with these same cafeteria muffins |
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